Order Process
1. Get
a quotation
Welcome to visit our website and select the items you're interested in. Send us
the item numbers by email or fax, or call us directly, our professional sales
will reply you within 1 working day.
In order to give you a fast and exact quotation, we hope to know more about
you. Please advise the detailed information as below:
Stone name or Item Number
Drawing and sizes
Processing details including edge treatment etc.
Quality and quantity
Trade term and payment term
Contact information of your company: name, address, contact person,
Telephone/Fax number.
If you need any help of the CAD drawing making, contact us without any
hesitate, our skillful technician will support you without any delay.
Besides, if you have no idea which material is better, we would like to
recommend you some popular materials that may fit for your market.
2. Confirmed
Offer
After communication with you, we get all information
we need. We will offer you our company's latest and competitive prices.
3. Placing
an Order
Place an order to us after we reach an agreement on all details.
And then we will make the Proforma Invoice (PI) or Sales Contract for you.
Send back the signed and stamped PI to us.
4. Payment
T/T(first choice): 30% deposit in
advance, the balance should be paid within 10 days against on board date
L/C at sight: 100% irrevocable L/C at
sight
Other payment terms are according to the negotiation.
5. Producing
After receiving the deposit or L/C, we will start production.
It takes about 15-20 days to make one container. The exact time depend on real
order.
6. Quality Control
Ally Stone have professional Quality Inspector teams. They will control the
quality from the beginning till the end.
If it is convenient for you, welcome to inspect the quality by
yourself or your appointed agent.
7. Packing
For thin tiles (10-12mm): every 4-10pcs in one polystyrene
box/carton box and then packed into strong wooden crates.
For tiles (20mm up): packed in strong wooden crates covered with transparent plastic film to prevent rain and dust.
For Random size slabs: packed into Wooden Bundles.
All above wooden products are fumigated.
8. Delivery/Shipment
Arrange the delivery by your shipping agent or arrange the shipment
by us. It depends on the trade terms.
We will prepare a Shipping Advice for you which included all shipping
information.
9. Payment & Documents
Full set of original documents (including bill of lading, invoice,
packing list, Certificate of Origin or others concerning documents) will be
sent to you after receiving the balance or sent the full set documents to bank
with L/C. We also do telex release directly if you agreed.
10. After-sale Service
Should you have any questions or problems after receiving our goods, or should you need any
support on installation, feel free to contact us. We will always be here.
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